Privacy and Information for Patients

Privacy and Confidentiality

Your privacy and confidentiality are important to us and we take this seriously.

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Patient complaint handling

We take complaints and concerns seriously and patients have a right to have them heard.

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When you register as a patient of our practice, you provide consent for our GPs and practice staff to access and use your personal information so they can provide you with the best possible healthcare.

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Third Party Requests for Patient Information

Requesting information from medical records

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Transfer of Patient medical records to and from another Practice

New patients registering with practice will be asked to transfer their previous medical records form their previous medical clinic, if needed, as part of the registration process, allowing us to provide best medical care.

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