Privacy and Information for Patients

Privacy and Confidentiality

Your privacy and confidentiality are important to us and we take this seriously.

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Patient complaint handling

We take complaints and concerns seriously and patients have a right to have them heard. 

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How your information is used

When you register as a patient of our practice, you provide consent for our GPs and practice staff to access and use your personal information so they can provide you with the best possible healthcare.

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Third Party Requests for Patient Information

Requesting information from medical records

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Transfer of Patient medical records to and from another Practice

New patients registering with practice will be asked to transfer their previous medical records form their previous medical clinic, if needed, as part of the registration process, allowing us to provide best medical care.

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Contact Us

Phone: 03 5751 1138

Fax: 02 9182 7585

Email: admin@albahealth.com.au

Visit Us

ADDRESS: 153-157 Myrtle Street Myrtleford, VIC 3737 

POSTAL: PO Box 507 Myrtleford,
VIC 3737

Opening Hours

MONDAY: 8.45am - 4.45pm

TUESDAY: 8.45am - 4.45pm

WEDNESDAY: Closed

THURSDAY: 8.45am - 4.45pm

FRIDAY: 8.45am - 4.45pm

SATURDAY: Closed

SUNDAY: Closed