Privacy and confidentiality

Your privacy and confidentiality are important to us and we take this seriously.

Alba Health collects information about you as part of the process of providing you safe and effective health care.

This information is stored securely and is subject to the provisions set out under the Privacy Act  and the Health Records Act 

All staff, contractors, medical and nursing students are required to sign a confidentiality agreement and orientated through confidentiality requirements and expectations for all patient contact.

The information collected normally includes:

  • Name and contact details
  • Nationality and language spoken at home
  • Carer details, next of kin or preferred contact person
  • Health information, including previous diagnoses, past and present treatments, medications, family medical history
  • Medicare number, Health Care Card number and pension number (if applicable)

Over the duration of providing your healthcare, other information may be collected as part of that process. This may include:

  • medical test results
  • notes from consultations and clinical examination findings
  • new medical conditions that may diagnosed
  • correspondence from specialists and other members of the allied health care team, involved in providing you care.

To help us provide the best medical care, we require our patients to provide us with accurate information as their main GP health care provider.

Contact Us

Phone: 03 5751 1138

Fax: 02 9182 7585


Visit Us

ADDRESS: 153-157 Myrtle Street Myrtleford, VIC 3737 

POSTAL: PO Box 507 Myrtleford,
VIC 3737

Opening Hours

MONDAY: 8.45am - 4.45pm

TUESDAY: 8.45am - 4.45pm


THURSDAY: 8.45am - 4.45pm

FRIDAY: 8.45am - 4.45pm


SUNDAY: Closed